- LicenceMalta Gaming Authority
- Deposit methodsVisa, Mastercard, PayPal, POLi, crypto & more
- Game providersPragmatic Play, Hacksaw Gaming, Nolimit City, Spribe & others
- MobileResponsive site + Android app on Google Play
How to get in touch
For assistance by email, contact support@crown-play-casino.best with a clear explanation of your question or problem. Including the right information in your first message can help support understand the issue and respond more efficiently.
What your message should include
- The email address registered to your account or your account username.
- A short description of the issue, including what you were trying to do and any relevant error message.
- Screenshots, if relevant and safe to share, with sensitive payment or security information hidden.
- Any useful reference details, such as the approximate date and time of the issue.
You can write to support about account access and verification questions, deposits and withdrawals, bonus terms, technical problems, or responsible gambling requests. For account security, do not include your password, full payment card details, verification codes or other confidential login information in an email.
Messages are usually answered within 24 hours, although the time can vary depending on the nature and complexity of the enquiry. If your issue relates to responsible gambling, say so clearly in your message so it can be treated appropriately.
